Amcon Testimonials

“I’ve been a customer of Amcon Labs for nearly 20 years and have always received great medical eye and optical products in a timely and cost effective way. There have been many situations in private, group and government practice, that Amcon has really come thru for me in a time or materials ‘crunch’. In addition, they have helped me to create prototype packaging and spurred protocol changes in my emergency eye care practice thru innovative product procurement. Thank you to Amcon and our great Amcon rep!”

Dr. Derek Melton, OD, FAAO, AOA/AFOS Member

"It’s always a pleasure dealing with Amcon Labs; The customer service skills are exemplary. The products are spot on at reasonable pricing. They are very helpful in locating products on or off their website. Ashley has been a tremendous help to our organization—extremely helpful and courteous. We appreciate Amcon Labs’ support and will continue our relationship with them for all our optical and optometric needs. "

Dr. Nicholas Shashati Professional Affairs

"Our company, Regional Eyecare Associates, has been working with Amcon since mid-February 2023. Our account representative, Ashley, has been absolutely amazing. Honestly, the best customer service I've experienced in a very long time. She is quick to answer emails, has a wonderful attitude and is always helpful with whatever questions or needs that arise. She is very knowledgeable and if she doesn't have an answer, she is up front about it and then finds the answer for me in a very timely manner. I feel totally spoiled working with her!
As a growing company, we were struggling to find an optical supplier that offered quality as well as quantity at affordable prices. At this point we have dropped most of our other suppliers because Amcon has almost everything we need at the very best prices. They are rarely backordered on items, unlike our former multiple suppliers, who were constantly out of stock on items essential to our business. Amcon has also added more inventory in the short amount of time we have worked with them, so we are hopeful that we will eventually be able to switch all of our optical ordering over to them as soon as possible. We really couldn't be more pleased with our experience with Amcon as well Ashley. It's so nice to find a local company that actually makes it stress free to do business with them."

Kathy Brooks Purchasing Assistant

"With everything going on in this world today and having to use hand sanitizer I’m at a loss. That is until now. Amcon has a hand sanitizer I can use. I am allergic to anything with a scent. I have allergies and asthma that sends my breathing into a chaotic mess. I have to resort to an inhaler when coming in contact with anyone or anything scented. I use everything unscented including hair spray. I’ve been using Amcon’s hand sanitizer for a week and it does not irritate my my skin or send me running for my inhaler. Thank you Amcon!"

Carolyn Wickers, Accent by Peg

"I have done a lot of research on products and pricing. I have found that Amcon is my go to for ordering supplies. I had my Amcon bookmark to by pass the home page, so I was missing out on a big promo. I was very grateful to Ashley that she sent an email letting me know that this even existed. Thank you again for going to extra step.

Kerri Snapp, Office Manager, Waller Family Eyecare

"I absolutely love the new frame repair service you offer. The glasses looked wonderful and I was very pleased. I loved it so much I’m sending in another pair already. Keep up the great service!"

Monica, Office Manager, New Mexico

"THANK YOU LISA!!!!! You have been so wonderful and professional and easy to work with out the gate. I truly appreciate everything you have done and your patience with me during this crazy transition."

Shereece, Office Manager, Washington, DC

"The cloths arrived today and look fantastic. Everyone in the office is very impressed with the quality of the cloths and how great the logo looks.
Thank you both so much for your assistance. The logo would not look this good without the effort that you put into it.
Again, thank you for your outstanding service - it truly makes Amcon stand out."

Linda, Optical Department Manager, Omaha, NE

"Julie, my representative, has always been very helpful. Whether I just need to email her a quick order or discuss products in detail, she always accommodates my request. My inquires have always been handled quickly and accurately. I truly appreciate how simple the process is."

Shirley, Clinic Director, New Mexico

"We have been doing business with Amcon for years now, and our company surely appreciates the products and service we get from them. Not only is the product we get from Amcon great, but the customer service there is awesome also. Anytime our practice is in need of anything I contact our rep Mary Court, who may I say is the best rep that anyone could ask for. Mary is always so helpful and you can tell she loves doing what she does. I am very happy to say that not only being our companys' rep, she has over the year became a very close friend."

Dani

"Amcon Labs has helpful and friendly customer service, quality products at a competitive price and fast shipping. Why shop anywhere else?"

Dawn, Lab Mgr, Minooka, IL

"My preferred vendor that I purchase from is Amcon. Not only for the quality products that they sell but largely because of my representative Mary. Mary calls me weekly with specials that she knows I would be interested in purchasing. My purchases continuously arrive within a timely manner. She is always so friendly, courteous and professional. If I have a question. I can just call her directly and she has answers within minutes. She is a joy to do business with. Mary makes my purchasing and returning all very easy." Thanks Amcon for employing such great staff!"

Kim, Purchasing Representative, Bloomington, IN

“Julie is very easy to talk with, Friendly and knowledgeable. She embodies the true meaning of Customer Service Satisfaction!”

Niki, Logistics Coordinator, Florida

"I have been using Amcon for a number of years. I have been extremely happy with the products and service. My Account Rep Julie is very accommodating to my needs and goes the extra mile to follow up on all my orders. I look forward to working with Julie and Amcon on all my future needs."

Jay,Optician, Florida

"I like Amcon, because they always seem to have what we need in stock and we receive our orders very quickly! Vicki is awesome, because if I haven’t called her in awhile, she’ll call me and ask if I need anything! She also trys to set up times to call me in case I forget to call in with my order! She is very nice and polite as well!"

Rylee, Inventory Coordinator/ABOC Optician

"Amcon offers my company fast friendly service. My once a week phone call from Beth my Amcon sales representative helps me keep my busy company on track with the optical supplies we need."

Jon, St. Louis, MO

"Amcon Reps Go Above and Beyond... Amy has been my sales representative for 11 years. She always goes above and beyond any of my expectations. She is always a pleasure to speak with, and helpful with any question I might have. I look forward to working with Amy as my Amcon representative for many more years."

Stacy, Doctor's Assistant, Alabama

"Amcon Has What You Need, When You Want It! I have enjoyed using Amcon over the years. Whenever I call in an order, or place an order online, the items I order are always arrive in a timely matter. If I need an item rushed, Julie makes sure it gets out quickly. If I ever have questions, I can pick up the phone, call Julie direct, and my questions are answered quickly and professionally. We are thoroughly satisfied with the service we receive from Amcon at our office."

Sherri, Purchasing Manager, Louisiana

"Amcon Products are First Rate... My experience with Amcon has been excellent. The service that I have received is outstanding. Mary is superb when it comes to taking care of our business. She calls consistently to let me know about specials and just to see if I need to stock up on anything. The reminder helps me out tremendously. The product is first-rate and the shipping is always within a few days. I have never had any problems with the service. The few times I have had returns it has been so effortless and trouble-free. Thank you so much for your exceptional service."

Kim, Purchasing Representative, Indiana

"I wanted to say that I have enjoyed doing business with your company, the products are great and arrive very quickly, I don't see our lab using any other optical store for anything else. Thank you so much for everything."

Jennifer, WY

"I have been working with Amcon for going on two years now. I have received excellent customer service with their company. My account representative, Julie, is extremely helpful with any question or concern I have. She is also very knowledgeable about Amcon's stocked products, and is always suggesting new products that she thinks I may be interested in. My orders arrive in a timely manner. And rarely, when an item is on backorder, I am notified immediately by my account representative, and advised when I can expect the product. I am extremely satisfied with Amcon's service and products, and would highly recommend their company."

Candice, OH

"I have dealt with quite a few sales people during my time in our chosen field. Some have been very good, some so-so and some just lousy. Out of good ones, Amy M. shines as if a jewel in the sun. She has always gone above and beyond to assist me with any issue no matter how large or small. She has never led me astray. And unlike so many others in the business, she is open and honest with me. If she doesn’t have the answer to my questions she will say so and then research the matter, not make up some half truth. She has also sought my counsel on matters for other opticians. This is great for my ego, sure, but it tells me that she has great networking skills. Only the really good ones in any field catch on to the need for both becoming and using “go to” people. Folks, you have a gem in Amy. Hold on tightly to her. She is a vey valuable asset."

Ray, KY

"I buy from Amcon because of the friendly and courteous service which I receive from Julie. She is the most helpful rep from any company that I deal with."

Ken, NY

"Joyce at Amcon Labs has always been excited to go over all the products they offer and how much money we can save by purchasing through them. She’s right, we have saved a lot of money. Joyce has always provided us with such warm and sincere service and we will gladly continue to use Amcon to supply our store with the best products at the lowest prices. Thank you!"

Scott, NH

"I enjoy doing business with Amcon because anytime I need help looking for a product they are very helpful. I can depend on them to have the product I need and for fast delivery time. I highly recommend this company to all!"

Carrie, IL

"When we have a choice of different companies for similar products, we always choose Amcon first because of their customer service and the quality of their products. Mary is always friendly and very helpful. She even remembers details that help her to advise us on product choices. It's always a pleasure to work with the staff at Amcon. "

Tracie, WA

"Just wanted to tell you how much I appreciate the great service you have given us over the past years. I'm always excited when you call because I know you're going to tell me that a product we use frequently is going on sale!! I score big points with the boss by saving money for the company! You are so great at tracking our frequently used items, it really adds a personal touch to your services. You're always friendly and it has been a pleasure to do business with you. I look forward to doing business with you and Amcon for a long time!"

Barb, IL

"I personally enjoy dealing with Amcon for a number of reasons. First, their website is very easy to use and all of the products have pictures and prices next to them. There is no guessing game. Second, the prices are very competitive with other vendors. Finally, the level of service is second to none. I have never had a problem with an order being lost or not placed. Julie F. deserves a lot of credit for her personal service that she provides."

M.A. Texas

"I do many orders through many different companies and yours has to be the best for customer service. I know in this day and age for some reason we have lost courtesy, concern and diligence with our customers but not AMCON. My customer service representative Julie F. acts quickly with the utmost courtesy when ever I need something. As a matter of fact I have switched many of my orders to AMCON because of the customer service. I cannot say enough good things about your company. KEEP UP THE GOOD WORK!

R.E. Michigan