Amcon will be closed for the holidays 12/24/24-12/25/24 and 12/31/24-1/1/25. Insulated pharmaceuticals will ship through 12/18/24. Standard two-day shipping will resume 1/6/25. For inquiries regarding overnight shipments, please contact your rep.

What is your return policy?

We want your experience with Amcon to be hassle free, if you are not 100% satisfied with your purchase you may contact our sales department and request an RMA number (Return Merchandise Authorization) for a case to be created with our customer service team.

Our mission at Amcon is to provide you with an optimal customer service experience.

What are the exceptions to Amcon’s return policy?

  • We cannot accept any returns on pharmaceuticals
  • Flat Packs are non-returnable if the seal is broken.
  • Any personalized (imprinted) orders
  • Special ordered items
  • Final sale or clearance items
  • Any purchases made outside of the 30-day return policy window

After receiving an approved RMA number, place the item/items securely in its original packaging. Along with the invoice or packing slip and mail your return to the following address:

Amcon Labs
Attn: Returns
RMA #
9735 Green Park Industrial Dr
Saint Louis, MO 63123

Questions
If you have any question concerning our return policy, please contact us at:
1-800-397-0012
custservice2@amconlabs.com